Q1:Are you factory or trading company?
A1:We are professional manufacturer of massagers over 10years in China,our factory have BSCI,TUV certificate
Q2: Customized brand available?
A2:Yes we can customize your logo on the massager for you even 1pcs sample
Q3:Do you have any warranty?
A3:Yes we have 6 month warranty.Here is our warranty policy: If there is a product is broken by our production trouble, we will compensate for the parts. First of all, we will provide technical support for the after-sales service of the product to check which part of the product has the problem.If there is a problem with the battery, we will compensate you for a new battery in your next order. About the broken thing, you don't need to return to us. If the whole product is defective and cannot be used, we will send a new one to your next order or reimburse the cost of a product.
Q4:what certificate do you have?
A4:Yes, we have CE FCC RHOS MSDS certificates ,and our factory also have BSCI certificat
Q6:do you have drop shipping service?
A6:Yes we have drop shipping service to help our customers to grow better.may i know do you have your own business website to drop shipping this product?
Q7:How about the delivery date?
A7:Order qty below 500pcs,we can ship it out in about 10days
Order qty over 500pcs,we can ship it out in about 15-20days
Most sample,we have stock,so we can ship the sample order in 1-3days after received sample cost
Q8:How is the quality control in your company?
A8:During the production,we do 24-hours burning test for charging and function aging test
Before shipment,we do appearance check and function quality inspection one by one