1.Q: Who are you? A: We are Shanghai Mingma Technology Co., Ltd., manufacturer of cosmetic package materials.
2.Q: What kind of product do you have? A: We focus on to produce packaging for cosmetic,e.g.nail polish bottle,perfume bottle,essential oil bottle and so on.
3.Q: Do you supply free samples? A: Yes, we are glad to provide our free samples to you within 3 days once get your requirement.
4.Q: Can you customize the products? A: Yes, we have one professional team ready to make design according to your samples and/or drawing.
5.Q: Can you make the logo and customize the color? A: Yes, we can design logo and make the color according to your artwork and Pantone code.
6.Q: Can you make decoration on the glass bottle? A: Yes, we can do spraying & sanding effect,silk screen printing,sticker,hot stamping,decal,3D printing,laser engraving,heat transfer printing,water transfer printing according to your artwork.
7.Q: What is the lead time and delivery time? A: If ready stock is available, the delivery time is within 3days against deposit. If no stock, the lead time is within 15~30 days against deposit.
8.Q: How do you deal with customer quality complaint? A: We have one professional customer service center to deal the customer complaint at first time.
9.Q:How about your payment terms? A: 1. By irrevocable sight LC; 2.By T/T: 30% deposite once PI confirmed,70% balance before shipment.