Q1. How do you control the quality of the product? First, our production has a strict quality management system. All batches will be released into the warehouse only after they pass the test and meet the standards. Second, we will check and confirm the quality of the product again before delivery. Third, we can send the samples to third-party testing agency to issue a testing report if necessary.
Q2. How can we make an order?
1) Please tell us what you want.
2) We will provide you with suitable products and
quotations or solutions according to your requirements.
3) We will provide you with COA and relevant test spectra or samples to
confirm the quality of the product.
4) After confirming the details of quality and price, we will provide a PI.
5) Please confirm your order, complete the payment and send the slip to us.
6) We will reconfirm details before shipping and arrange to ship.
Q3. Do you provide samples?
The sample could be free provided for most of our products. Please cover the express cost.
Q4. What is your lead time for a new order?
For most products we have in stock, the delivery time will be 3-5 business days after receiving payment. Please further discuss customized products.
Q5. Do you accept custom services?
Yes, we do. We can provide customized service, including the product and package, as well as exclusive production.