Q1: Are you a manufacturer ?
Jescom: Yes, since 2013, we have our own factory with more than 10 years experience in producing products.
Q2. Can I have a sample order for LED Light ?
Jescom: Yes, sample order to test and check quality is welcomed. Mixed samples are acceptable.
Q3. How about the lead time of LED Light ?
Jescom: 5-7 days for sample order, 15-25 days for mass production order base on order quantities.
Q4: How do you ship the finished production ?
Jescom: By SEA, AIR or Express(DHL,UPS,Fedex,TNT,etc) are optional.
Q5: Is it OK to print my logo on LED Light?
Jescom: We provide OEM service to our customers, we can help to make the label and color box according to your requirements.
Q6: How to deal with the defective?
Jescom: All of our product are produced in strict quality control system, the defective rate is less than 0.2% according to our shipment records. We offer 3 years warranty for this product, if there is any defective during the warranty, please provide the picture or video for the working situation of the defective lights, we will ship the new lights to you within a few days or send it together with your next order.