1.If I have a project can you make a design for it? Yes, we can and it is free to charge.
2.How do you meet my demand for the products?
lf you are not sure what kinds of lamps you need for your project, you can send us the application and installation environment of the lamps. We will send you a free design and all related products list solutions for your reference.
3.Can I buy a sample from your company?
Yes, you can, for hot sale items we always keep ready stock, so you can take 1pcs or a few pcs samples for fast delivery.
4.What about the lead time?
Sample needs 7-10 working days, mass production needs 15-20 working days.
5.How to place an order?
Send inquiry-Received an offer-Negotiation details-Received PI-Confirm P-Pay deposit-Waiting the goods for production-Received the inspection photo or report-Pay balance-Received the shipping tracking number and document-Wait the goods to come-Received the goods.
6.If the products have problems, how should I do?
lf there are problems with the lamps. please send the video and the photo of the problem. We will check it and analyze the problem. We will teach you how to solve the problem. If it is our products' problem and can't solve. we will send new lamps or new parts to you.
7.Who can I contact for help or if I have any questions about this product?
To learn more about reducing the challenges and costs associated with coordination of benefits, contact our Sales representative or email: info@metalux-led.com