1.Q:How long is the product warranty period in you store?
A:ALL of item in our shop warranty period is 1 year. If you receive the part but it does not work properly, you can return it to
us within 7 days.It is free to return and exchange!!
2.Q:What is your main line of business?
A:We sell and repair CNC Products in China, and we also have our Own factory and brand.it is mainly produce injection robot andindustrial fitting.Customize robot is also provided!!
3.Q:Do you have the test equipment? How long is the delivery time?
A:Sure We have complete testing equipment and all parts are tested 100% before they leave the factory. Most of the parts are instock, so the delivery time is usually 1-3 days.
4.Q:what can you buy from us?
A:CNC parts.Traverse Take out Robot,Welding/palletizing/pick and Place Robot,Customized Automated Machinery for PlasticwareProcessing
5.Q: What are your terms of payment?
A: We accept payment via T/T (Bank transfer), Western Union, Money Gram, Bank transfer for large orders. For small orders, you are
recommended to pay via Western Union, Paypal, or Alibaba Trade Assurance.
6.Q: How about the packing when they are sent out?
A:We usually use foam paper to fill all the areas inside the box to protect the parts. We often pack the parts in cardboard boxes,but if the parts are too heavy, we make wooden boxes for them.
7.Q:What deliveries are available?
A:DHL,UPS , FEDEX, TNT and EMS OR 4PX are available.
8.Q:what services can we provide?
A:Accepted Delivery Terms: FOB,CFR,CIF,EXW;
Accepted Payment Currency:USD,EUR,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,Western Union,Cash;
Language Spoken:English,Chinese,Spanish,Portuguese,Arabic,Frenc