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Frequently Asked Questions
Q1. Can I order samples of LED lights?
A: Yes, we welcome sample orders to test and inspect the quality. Mixed samples are acceptable.
Q2. What is the delivery cycle?
A: Samples take 3-5 days, batch production takes 1-2 weeks, and order quantity exceeds
Q3. Do you have a minimum order quantity limit for LED lights?
A: Low minimum order quantity, available for 1 sample inspection
Q4. How did you ship and how long will it take to arrive?
A: We usually transport through DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Air and sea transportation are also optional.
Question 5. How to process orders for LED lights?
A: First, let us know your request or application.
Secondly, we will quote based on your requirements or our suggestions.
Thirdly, the customer confirms the sample and deposits it as a formal order.
Fourthly, we arrange production.
Question 6. Can I print my logo on the LED product?
A: No, it's all Philips logos.
Question 7: Do you provide a guarantee for the product?
A: Yes, we offer a 2-5 year warranty for our products.
Question 8: How to handle the fault?
A: Return the goods and have them inspected by Philips. After inspection, we will send you the new one.
contact
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Tel:+8618221782769
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