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Q: Are you a factory or trading company?
 A: Yes, we are manufacturers. You can see the video of our Tianjiao Factory view on the website. Welcome to our factory! We have our own production facilities and production lines. In addition, we have an excellent team composed of quality team, designer team, management team and experienced staff.

Q: Do you provide OEM/ODM services?
A: Yes, OEM/ODM is our advantages, we can provide OEM/ODM customized services according to different needs of customers.we have more than 16 years experiences in it. 

Q: What is your minimum order quantity and production lead time?

A: Some goods are in stock in our warehouse, so we don't need MOQ. We can quickly deliver them to you within 5-10 days. If they are customized, we can usually send them out within 30 days.

Q: How can we get samples?

A: Our factory has invested a lot of resources in raw materials and quality control. You are welcome to take samples for inspection and testing at any time. I'm sure you'll like it. The sample fee can be refunded when the official order is issued.

Q: What delivery terms do you accept?

 A: We accept EXW,FOB, DDP,CIF. If you want to use other delivery terms,please contact us. 

Q: Can you customize the design and logo on the product/package?
A:As a professional factory, we welcome customized design and low MOQ customized logo. Please feel free to send us your design, and our engineer team will work closely with you.

Q:Can you provide high-quality images and videos?
A:If necessary, our factory can provide you with high-quality original images and videos.

Q: How to order and pay?

A: We accept T/T (bank transfer), Alibaba online,Western Union 1 Trade Assurance