1、What is your minimum order quantity?For customized products, our MOQ is 30 pieces.
2、What is the material of the jewelry?
Our material is 925 sterling silver. If you need to make real gold jewelry or copper
jewelry, we can do it too.
3、How long will it take to ship to my country?
For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide these details so that I can quote the most cost-effective option.
4、What is your production time?
Sample production time: 10-15 working days Bulk order production time: 20-25 working days
If you need faster production time, we will expedited prioritization for production.
5、Will the jewelry fade?
Silver jewelry inevitably gets oxidized or vulcanized, it's just a matter of time. What we can do is to extend the time as much as possible, which is a common problem in the industry. Jewelry maintains color time in relation to these factors: plating thickness, and personal physique (such as sweating physique), and consumer wearing habits.
6、If quality problems happen, what should I do?
You can get back to us for reparing, replacement or refund. We have lifetime warranty for all of our products.
7、Do you support dropshipping?
Our advantage is customization, we generally do not do a lot of inventory, so we rarely do dropshipping. You can place bulk orders for us to make inventory, and when you have customer orders, we ship directly to your customers.
8、Can you engrave my logo on jewelry?
Of course no problem, we can engrave your logo or any pattern and text for you for free. we use laser
engraving.
9、Do you offer custom packaging?
We are a jewelry factory, not responsible for the production of packaging, if you need custom packaging, we can purchase it for you, but you need to pay extra.
10、Can you do OEM or ODM for me?
Yes. OEM/ODM service is our major business. You could show us sample, photo, hand draws or 3D designs, we will try our best to quote the price and make sample as soon as we can.