Q: Can I get free sample ? A: For small quantity, we can provide free sample, but the receiver need to pay for the shipping cost.
Q: Is there any discount ?
A: Yes, for larger quantity, we always support with better price.
Q: How to confirm the Product Quality before placing orders ?
A: You can get some samples to test the quality first, you can place formal orders after sample test passed.
Q: How to start orders or make payments ?
A: You can send our your Purchase order ( if your company has ), or just send a simple confirmation by email or by TradeManager, then we will send you Proforma Invoice with our bank details for your confirmation, or we can create orders on Alibaba and send order-link to you, you can make payment accordingly.
Q: How do you treat quality complaint ?
A: First of all, our strict quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.