Q1: Are you a factory or trading company?
A:Yiwu Erxi Fashion Accessories Factory —— manufacturer.
Our main products various hairband,fascinators,hats,necklace,feathers accessories,etc.
Q2: Can I get a lower price if I order the large QTY?
A:Yes, base on your QTY, will try our best to offer you the best price with keep the quality.
Q3: If we need sample, can we get sample free of charge?
A: About sample, we need to charge sample cost and shipping fee. At your next order we will return your sample fee.
Q4: Can I mix the colors and sizes for the products?
A: Yes! we support mix colors and sizes.
Q5: Can we change it to our own logo?
A: Yes, we can help you to add your logos, even it's photo or website or others.
Q6: What’s the delivery time?
A:delivery time is depending on your qty and production schedule.
Q7: Can you arrange the shipping to our country?
A:sure,we can ,if you do not have the shipping agent, we can help you.
Q8: How to make order?
A: 1.You can contact us by Trademanager or E-mail, ask prices of products you're interested, you have to confirm sizes /
2. Next, show us your detail shipping information to check shipping cost;
3. To offer you the total amount;
3. Then, pay money via T/T, Alibaba Secure Payment, Paypal etc.
4. We will place the order to our factory and arrange shipment for your ASAP.
Q9: How to deal with the color mismatch?
A: Please note that Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting,
background, ect. Although the differences should only be slight, if you believe that the item received is in wrong color, please
contact us to see and give you a satisfactory reply;
Q10: If I am not satisfied with the products, what should I do?
A:Please note: it is not include the items which has been damaged after use.
1. Contact us Via Trademanager or E-mail;
2. Provide the details for problems you have;
3. Offer us the return following information;
4. Resend the item as agreed exchange or refund.
All the return shipping charge are responsibility of buyers except goods are damaged or you got wrong items.