Q1. Can I place a sample order? A: welcome to take sample order or small order to test your market and check our quality.
Q2. What about the production time? A: It'll take about 5-35 days for production, depending on the order quantity & styles.
Q3. Do you have any MOQ for custom order? A: MOQ of normal custom design is 50 pcs. It based on the different design. Please contact us for more details.
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by Fedex, DHL, UPS, TNT or other as your requirements.
It usually takes 4-7 days to delivery.
Q5. How is an order processed? A:1. Please give your requirements/ideas 2. We quote according to your requirements or our suggestions 3. We provide a proforma invoice with your agreement 4. we proceed your order or pre-production sample after your payment
Q6. Is it OK to print my logo on the product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. What is your payment methods? A: T/T. PayPal, Western Union, MoneyGram , Alipay etc.
Q8. How to deal with the damaged products?(After-sale Service) A:.Our products are made with strict quality control to ensure that each piece you receive is perfect. But if there any problems with product quality, we will bear the freight and free maintenance or replacement for you if the jewelry has damage within 7 days after you got it.
Any question or requirement, please feel free to contact us any time.