Q1: Are you manufacturer or trading company?
A1: We are manufacturer and have more than 150 employees in total.
Q2: Can l order sample for testing?
A2: Yes, sample order for testing is welcome.
Q3: What about the lead time?
A3: Sample needs 3-5 days, mass production time needs 20~25 days.
Q4: Do you have any MOQ limit for led light order?
A4: Low MOQ, 1pc for sample checking is available.
Q5: How do you ship the goods and how long does it take to arrive?
A5: We often shipping by sea wlth full contalner to our customer, and we aso ship by DH,UPS,FedEx or TNT t usually takes 5-7 days to arive.
Q6: How to praceed an order for led light?
A6: Firsthy let us know your reguirerents or applicatian.
Secondly We quote according to your requlrements or our supeestions.
Thirdly customer confirms the samples and places deposit for for mal order.
Fourthy We arrange the production.
Q7: Is it Ok to print my logo on led light product?
A7: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q8: Do you offer guarantee for the praducts?
A8: Yes, we offer 2-5 years warranty to our products.
Q9: How to deal with the faulty?
A9: Firstly, Our products are produced in strict quality control system and the defective rate will be ess than 0.1%. 5econdly, during the guaranteeperlod, we will send new lghts with new order for small quantity. For defective batch products, we will repalr them and resend them to you orwe can discuss the salution including re-call according to real situation.