Q1: What’s your MOQ? A1: In-stock models: Normally 5pcs/model Custom orders: 50-100pcs,depends on styles.
Q2: Can I get discounts? A2: Yes,the more orders you place, the better price you can get.
Q3: Could you supply OEM/EDM service? A3: Yes,we have 2 workshops and R&D team over 20 people, custom projects are welcome. You can send us your artwork or picture for development. We can provide CAD before sampling.
Q4: Can I get one sample? A4: Yes, we can send one sample for quality checking, the sample free and the shipping cost will be paid by customers.
Q5: Why your price are higher than others? A5: We set up our lab in spite of 100% inspection at each step of the process. We won’t cut down the cost by losing the quality. We provide best quality with reasonable price for our customer.
Q6: How can you guarantee quality? A6: Always make a pre-production sample before mass production; Always perform 100% inspection in each step, such as polishing, stone setting, plating, etc. Always perform physical or chemical test after each comes out in our factory.
Q7: Do your pendants include necklaces? A7: No, please order the necklaces additionally if you need. Most necklace we will mark clearly whether there includes the chain or not.
Q8: Can you custom packing? A8: Yes, you can send us your custom packing photo, then we will help to pack accordingly.