OpenAPI SDK floor standing 43 55 65 inch advertising players screen Non touch screen digital signage kiosk stands

1.What is the manufacturer of the OC/panel used in the product?
Our product line uses original A-grade panels

2.How long is the warranty period for the company's products?
Typically, the warranty period is 1 year. It depends on the specific requirements of the customer, and we can evaluate the feasibility of providing extended warranty services up to 10 years.

3.Do you offer custom development support, and what is the process involved?
YES WE DO , Our custom development process consists of the following 7 stages:
1,Requirement Analysis: Conduct detailed discussions with the clients to understand their customization requirements, specific functionalities, technical specifications, and budget constraints. This stage is crucial to gain a comprehensive understanding of the client's needs.

2,Technical Evaluation: Based on the client's requirements, perform a technical assessment to determine if the customization requirements can be met. Evaluation includes hardware, software, features, manufacturing processes, and other aspects.

3,Solution Design: Develop a customized development plan based on the requirements and evaluation results. This may involve designing new display modules, modifying existing modules, adjusting dimensions, altering the appearance, etc. Ensure the design plan aligns with the client's requirements and is feasible for implementation.

4,Sample Production: Produce samples according to the design plan for client evaluation. The samples should closely match the client's requirements and undergo testing and validation for performance, quality, and feasibility.

5,Feedback and Modification: Gather client feedback on the samples and incorporate their suggestions. Modify and improve the samples based on the client's feedback until their requirements are met.

6,Mass Production: After several rounds of sample improvements and client confirmation, finalize the design plan and proceed with mass production. Ensure quality control and timely delivery during the production process.

7,After-sales Service: Provide post-sales support and services, including maintenance, warranty, and technical assistance, to ensure customer satisfaction with the customized displays.

4. What chip does the product use? Why?
Our entire product line uses the MTK9632 chip. The advantages of this chip are as follows:
The MTK chip is widely recognized as an excellent chip from a top international manufacturer and is only supplied to major manufacturers.
Only MTK chip supports PQ&WB adjustment.

5, How does your factory do regarding quality control?
During the design phase, we fully consider customer requirements and on-site environmental demands to ensure that our products exceed their specified performance levels. This allows us to address various unexpected situations.

We rigorously screen material suppliers and maintain strict control over incoming material inspection to ensure material quality.

Our production process is standardized and systematized, with a comprehensive traceability system in place. Furthermore, our equipment is equipped with GTest testing programs to ensure the perfect functionality of each finished product.

Our factory has a well-established quality control system, adhering to ISO procedures for control and management. We have our own laboratory that meets the requirements for humidity tests, rain splash tests, vibration tests, drop tests, aging tests, and other tests to ensure product quality.

6.if you are not online,how can i get contact with you?
if i am not online, please kindly check the following contact information, you can send me a email, also you can call me or skype me,i will reply you ASAP.