Kitchen Commercial Induction5000w electric commercial industrial wok station induction cooker

If you had any problem, just feel free to contact with us.

Any time, we will reply you as soon as possible! 

Customized Service

 1. Products 

      Some of our products can be customized, if you want to know your demand products whether can be customized, just contact with our Salers, they will reply you as soon as they got your message  or mail, so if you want to know the products about customize or not, pls do not hesitate to ask.

 2. Service   

    In order to keep the customer can smooth communication, one foreign customer has his or her one-on-one service as soon as the business start,

Butif you are not satisfied your one-on-on service, you can contact with our General manager ask for exchange your one-on-one service any time.

Pre-sale service
1.Related machines’s technical parameter will be supplied to customer.
2.According to customer’s factory size, factory layout can be provided in advance.

3. According to customer’s material cost, general formulation can be prepared well.
4.Special machine can be supplied as customer’s request.
5.Professional Advice about Market, machines, processing , materials, packing can be supplied
 6. Suggesting professional ship agent or helping book ship as customer request. 

 After sale service:

1.Allocation chart as the buyer’s request will be supplied. 
2.Operation manual will be supplied after shipment.
3.One year warrantee, life time maintenance with cost price.
4.Free easy broken spare parts will be sent with container .
5.First installation can be done by engineer.
6.Training workers in customer’s factory.

Packaging & Shipping

1. Testing Machine before package

2. Package : Inside plastic bag, outside wooden case. 

3. Shipping: By sea, By air.

    By sea: if customer not urgently the machine, we advice by sea, even though by sea took time is long, but by sea reduce much money about the freight, and it is good for customer if the machine is heavy and big size.

    By air: it is faster than by sea, but its freight is higher much than by sea, so this kind of type always suggest for light, small size and urgently demand machine.