-Can I get samples for test?-Yes, and we can dispatch them within 36 hours. Shipping of samples would take about 5-7 days.
-What's your available payment methods?
We can proceed payment by Alibaba Trade Assurance, T/T, L/C, West Union for big order. And Alibaba Trade Assurance or Paypal for sample order.
-How long is your lead time?
It's around 25 days but depends on order qty and negotiation.
-How long would it take to deliver my order?
About 12 days for air shipping, 32 days for railway shipping, 45 days for sea shipping and 25 days for shipping by fast vessel. Also, we can provide free insurance for you shipping.
-Can you print my logo on the products and packaging?
Yes and the MOQ is 1000pcs.
-Can you provide FBA and barcodes for me?
Yes, and we can provide them for free. You just need to give us your FBA label and FNSKU/ASIN/UPC/EAN barcodes.
-Which kind of certificates do you have?
We have CE/RoHS for all of our products. If you need we can send you copies.
-How long is your warranty?
We have 1-year warranty for our products. If you can prove you receive defective products, we can refund you in your next order.
