1. Can I customize my product?
A: We can make the product according to your requirements. Including box style, size, color, logo, insert, etc.
2. Can I print our own logo on my products?
A: Yes, we can print your logo on your products. Only need you to supply your logo file in PDF or AI format.
3. How much is the product?
A: Prices are determined by many factors such as material, style, size and qty etc. If you tell me the specific product requirements, then we will offer the best price for you.
4. What is the production time?
A: 15-25 days normally, it depends on the quantity. Please tell us the date you want, we can try our best to meet your need.
5. Is it possible to get sample before place bulk order?
A: Yes sure, for quality & material checking, stock samples without customized printing can be provided freely at your courier account. We will be happy to send you free samples. Also custom sample is possible too.
6. How long does it take for sample production time?
A: 1 day for existing samples. 3-5 working days for custom samples.
7. How is my order shipped? Will my bags arrive on time?
A: By sea, by air or by express carriers (UPS, FedEx, TNT) transit time depends on freight rates.