Q: Can you offer products that are not displayed in your Alibaba shop?
A: Sure, we established strong jewelry supply chain for our
clients, contact us for anything you want.
Q: What's the MOQ ?
A: 1PCS/1Carat order is acceptable. As we look forward to working with worldwide clients no matter how large or small scale they are.
Q: What's the production lead-time?
A: For stock items, lead-time will be 1-2 working days.
For custom items, it depends on what material and technique.
Q: What's the delivery time?
A: It depends on which area you're in, usually worldwide shipment will take 3-10 days via Fedex or DHL.
Q: Do you accept urgent orders?
A: Yes, we will try our best to produce and ship ASAP.
Q: Can you offer designs if I have an idea or sketch?
A: Sure, welcome customization, we will work with you throughout the design/manufacturing processes to meet your expectations.
Q: Do you use real gold or gold plated metal?
A: We offer various materials like 22K, 18K, 14K, 9K solid gold, and S925 silver. Even Stainless Steel and Brass are available if you like.
Q: What certificates you offer for the products?
A: We offer GIA/IGI/GRA/GRC certificates, GIA usually for natural diamonds, IGI for lab diamonds, and GRA/GRC for moissanite/lab emeralds.
Q: How can I make payment?
A: You can pay via Alibaba Trade Assurance, T/T, Western Union, Paypal and Alipay. All your payment will be securitied.
Q: How to ship the items?
A: We cooperate with international express companies like Fedex, DHL and UPS, we'll arrange shipment as your demand.