Q: Are you trading company or manufacturer ?A:We are a manufacturer. We are the earliest factory engaged in the production of EDM cutting lines in China. We provide OEM services to many partners. We provide sources of goods to many traders. Up to now, some traders still use our company’s trademarks and pictures. Our trademarks are (SK) and (IQK), and SK trademark product pictures are most used by traders. So if you want to find the real source manufacturer, please contact us.
Q: How long is your delivery time?
A: Generally it is 3-5 days if the goods are in stock. or it is 10 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: Our samples need to be purchased.
Q: Do you provide ODM/OEM service?
A: OEM/ODM is welcome. We have over 10 years experience.
Q: How do you ensure your product and service quality?
A: All our processes strictly adhere to ISO-9001 procedures. If the product does not work properly as described, and the problem is proven to be caused by our side, we will provide exchange services for the same specific item. And Ke sen staff will always be there for you if anything needed.
Q. Which method of transport would be better?
A: Under normal circumstances, we will help you choose the mostaffordable shipping method, or according to your choice of shipping method, because we do not bear the freight.