Q2. What LED Driver do you use for led grow light?
A: We often use Meanwell, Sosen led driver.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available.
Q4: What about the lead time?
A: Samples needs 3-5 days, mass production time needs 1-2 weeks for order quantity.
Q5: How to proceed an order for led grow light?
A:Firstly, let us know your requirements or application. Secondly,We quote according to your requirements or our solutions. Thirdly, customer confirms the samples and places deposit for formal order. Fourth. We arrange the production.
Q6: How long is the warranty?
A: The warranty is 5 years.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q8: What are payment terms for new customers?
A: Alibaba trade assurance,T/T, Paypal, Western Union, all of them are optional.