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Pre-Sales
Marketing Support
We are willing to provide clients promotional materials, like catalogs, technical manuals of our heat pumps, and help them to promote products on local media with our news release resources. We can also help to recommend the most suitable product and solution to clients.

In Sales
Model Selection
During sales, our professional sales engineers will recommend product to its clients according to their requirement and help to choose the most suitable models for them.
Applying Local Certificates
Based on the different requirement from different countries, PHNIX can help to apply for required product certifications as to the needs of customers.

| Customer Visiting | Warranty Service | Technical Trainings | ||
| PHNIX team will visit customers at least twice a year for after-sales updates, technical trainings, new product introduction and marketing strategy discussion, ensuring close communication with the customers. | Warranty Service is a must. Our warranty services include maintaining, repairing, replacing a warrantied product and supplement of spare parts. PHNIX have various warranty package with different coverage period and content. | We make a big difference to other suppliers by attaching great importance to technical trainings. The training will be conducted online or at customers' place in aspects such as product operation training, trouble-shoot training, new technology/application training, etc. |



PHNIX is a national high-tech enterprise, founded in April, 2002, focusing on heat pump R&D, manufacturing and providing comprehensive energy-saving solutions.
Equipped with a complete heat pump industry chain, PHNIX's products involves swimming pool heat pump, house heating&cooling heat pump, domestic heat pump water heater, heat pump dehumidifier, commercial&industrial high-temperature water heat pump heating solution, etc. Among them, the export volume of swimming pool heat pumps has been among the best and ranking the top place in China for many years. The ultra-low temperature EVI heat pump has been widely used for house heating in Northern China. What’s more, because of its advantages such as safety, efficiency, environmental protection and low energy consumption, it has become a government recommended solution to replace traditional boilers.
As an international enterprise targeting the global market, PHNIX attaches great importance to high-end overseas markets, 50 percent of its products has been constantly exporting to Europe, North America, Middle East, Australia, and other developed regions.

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