Q1: Are you a manufacturer or a trading company?
A: The company is affiliated with the manufacturer. As the factory's external window, it is specially responsible for processing factory orders and overseas business.
Q2: What are your payment terms?
A: We support credit card, T/T, Western Union, Alipay and PayPal payment methods, which are negotiable.
Q3: How long can I receive the goods after payment?
A: Usually, we will deliver the goods to our freight forwarder warehouse within 3 days.
Express time is about 5-7 days.
Air shipping time is about 8-10 days.
Shipping time is about 25-30 days.
Q4: Do you accept OEM or ODM orders and provide samples?
A: Yes, we accept OEM and ODM service. If you need, we are happy to provide you with free samples, but new customers need to pay for express delivery.
Q5. Q: Do your products have certificates?
A: Yes, we have major EN71, EN62115, ASTM, CE and ROSHcertificates, please contact us if needed.
Q6. Q: How to contact you for more product details?
A: You can send us your inquiry about Alibaba. Or send us a message via Alibaba's Trade Message. We will be online 7X24 hours and look forward to your inquiries.