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Q1: Can I have a preview of what finished product would look like?
Absolutely! Simply email your logo to info @ gitratech.com or send it to your Account Manager.
Q2: Do you have a warranty on your products?
Yes, all of our products are covered with a limited 1 year warranty.
Q3: How do I provide my artwork and what type of file do you need?
You can simply email your logo to us. To make it as easy as possible,we will try work with any type of file that you send us.
Q4: How quickly can you deliver finished product?
We can send the order out in as little as 24 hours. Standard turnaround time is product in your hands in two weeks.
Q5: How many lines of text can I fit on a product?
There is no set number of lines of text. Keep in mind, the more text, the smaller the font, the harder it will be to read.
Q6: Can I get 1 sample with my logo on it?
Yes, we can send you a sample imprinted with your logo.
Q7: Why can't we see the price online?
Flash memory and lithium are commodities. Pricing for these products changes with market conditions.
Q8: Which file formate I should send to you for printing?
Logo file in ai, cdr, eps, pdf, any vector diagram file will enable us to print your logo clearly.
Q9: How can I trust you?
Work on Alibaba Trade ASSURANCE where you are protected from payment, lead time and quality.
Q10: How can I send the defective order back to you for repairement or replacement?
Use Express or Post, Gitratech will afford all the shipping cost.


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