Q1: Are you a factory or trading company?A: We are a manufacturer. Multifit Solar is an original design manufacturer of Semi-Automatic Brush and Solar Panel Cleaning Robots since 2009.
Q2: Where is your factory located? How can I visit there?
A: Our factories are located in BeiJing and Shantou and Shenzhen, Guangdong, China. Its takes half hours from Airport or Train Station. Welcome to visit our technology development and production lines at your free time!
Q3: How can I get some samples?
A: We can provide you samples for quality checking.
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Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS and FedEx. Airline and sea shipping also optional.
Q5: Where is your loading port?
A: The loading port is Shantou/ Shenzhen/ Guangzhou/ Shanghai for optional.
Q6: How long is your factory delivery time?
A: 3-7 days for sample order, 5-10 days for MOQ order,15-30 days for 20ft container.
Q7: Is it OK to print my logo on the product?
A: Yes. Please inform us formally before production and confirm the design firstly based on our sample.
Q8: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q9: How to contact with Multifit Solar?
A: You can email to multifit@multifitsolar.com OR call us by phone +86-1928807956.