Q1. Can I have a sample order for your products? A: Yes, we welcome sample order to test and check quality, please contact us for sample.
Q2. What about the lead time? A: The sample needs 3-5 days, the delivery time for bulk order needs 2-3 weeks.
Q3. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4.What is the payment term? A: Paypal,T/T,Western Union,Credit Card,WeChat,Trade assurance are available.
Q5. Is it OK to print my logo on products(OEM)? A: Yes.We provide completely free OEM service including logo imprinting,gift box,user manual,master carton.
Q6. Do you have any MOQ for order? A: For SHIDU brand products,the MOQ can be start with 1 unit;if require for customized please check with sales.
Q7: Do you offer guarantee for products? A: Yes, we offer 12 months warranty to our products.