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- Supplier: Zhongshan New Lighting Co. Ltd.
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Product Overview
Description
Company Information
Packaging & Shipping
FAQ
| Q1. Can I have a sample order for led light? | |
| A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. | |
| Q2. What about the lead time? | |
| A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than | |
| Q3. Do you have any MOQ limit for led light order? | |
| A: Low MOQ, 1pc for sample checking is available | |
| Q4. How do you ship the goods and how long does it take to arrive? | |
| A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. | |
| Q5. How to proceed an order for led light? | |
| A: Firstly let us know your requirements or application. | |
| Secondly We quote according to your requirements or our suggestions. | |
| Thirdly customer confirms the samples and places deposit for formal order. | |
| Fourthly We arrange the production. | |
| Q6. Is it OK to print my logo on led light product? | |
| A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. | |
| Q7: Do you offer guarantee for the products? | |
| A: Yes, we offer 2-5 years warranty to our products. | |
| Q8: How to deal with the faulty? | |
| A: Firstly, Our products are produced in strict quality control system and the defective rate will be less | |
| than 0.2%. | |
| Secondly, during the guarantee period, we will send new lights with new order for small quantity. For | |
| defective batch products, we will repair them and resend them to you or we can discuss the solution i | |
| ncluding re-call according to real situation. | |
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