1. Are you a manufacturing or trading company?
We are one of the leading manufacturers of e-mobility components and e-drive solution experts.2. Where is your factory located?
Our headquarters is in Shanghai and has three main manufacturing facilities in Jiangsu, Tianjin, China, and Ho Chi Minh, Vietnam, welcome to visit us at your convenience or during your business trip to China and Vietnam.
3. What certificates do you have?
We have passed ISO9001 quality system certification, and the main product by the CE, EN15194, and RoHS certification.
4. What's the MOQ and delivery time?
1) For samples, 1 piece is available for quality and market test, delivered by UPS/DHL/FEDEX Express within 3~ 5 work days.
2) For bulk order,20~100 pcs dellivery time within 15~20days, 20'GP delivery time 25~35days, 40'HC delivery time 25~35days
3) Customized logo & package only available for MOQ 100 pcs.
4) Customized configuration, depends on the delivery time of selected kits
5. Can you produce according to the samples? OEM and ODM?
Yes, we are professional in providing OEM&ODM service and produce by your samples or technical drawings. We can design a motor for some special requests.
6. What are your warranty terms and after-service?
For motor, the warranty time is 18 months. For other parts, the warranty time is 12 months. Please get in touch with us for detailed warranty terms.
We have after-sales service centers and stations in many countries worldwide, such as the Netherlands, Hungary, France, Italy, America, Vietnam, China, etc.
7. Payment terms?
1) For samples, T/T 100% deposit, you can pay via Alibaba Trade Assurance for payment protection.
2) For bulk orders, T/T 30% as deposit and T/T 70% balance before shipment. We'll show you the photos or videos of your products ready and packaged before you pay the balance. L/C at sight is also available.
8. How does your factory do regarding quality control?
Quality is of the first importance and we always pay high attention to quality control from the beginning to the end of the production.
Each product is completely assembled and carefully tested before packaging and shipping.
9. Mix different models in one container?
It's ok, we will calculate the space and give the best shipping suggestions.
If we cannot help you with our FAQs, please send an email to sales@ananda-drive.com.
We will do our best to help you with your questions & problems.