Q1.What is the minimum order quantity?(MOQ)
Re: We can sell one piece sample for your test.
Q2. Can you provide OEM/ODM service? How much do I need to pay for your OEM service?
Re: Yes we can. The charges for OEM service depends on the different level of customize. The process of customization is following:
1. Provide your specific requirement.
2. Our desigAn engineer draw the design draft.
3. You confirm the design draft.
4. We start produce it.
Q3. What kinds of customization can you do?
Re: We can do the products as per your configuration of CPU, RAM, hard disks,Wifi, I/O ports, color, size, customized OS, logo, etc.
Q4.Can I put our logo(name) on your product?
Re: Of course, we offer OEM service.
Q5.Can your device work 24h*7 days? And what about the temperature range it can operate in?
Re: Yes it can be working in 24h*7 days, working temperature range 0°C~60°C.
Q6. What is the lead time of your products?
Re: Sample order within 1~7 business days . Bulk order within 7~15 business days (depends on order qty) ,we will test the model to insure the quality before shipping.
Q7.What's the warranty?
Re: 1 year warranty. After expired warranty and sent back to our company, we will still try our best to repair for you without repair cost (except change new accessories).
Q8.What are the OS do your computers support?
Re: Support Windows, Linux,ubuntu , pfsense etc. Some model is support XP, such as I5-1240P, Core CPU is not support XP.
Q9. Which models can run pfsense as a firewall?
Re: 2 or more LAN mini pc can run pfsense as a firewall. we have 2 LAN/4 LAN/6 LAN model.
Q10.Where the Mini PC can be used?
Re: It can act as a host,firewall, applying to home,office, restaurant, bank, supermarket, uibrary,hospital and almost of where need a computer.