FAQ Q:Do you have MOQ ?
A:No limited. More quantity has better price, we will check the best price for you.
Q: What is your term of payment?
A: We adopt T/T,Paypal,Wester union and so on.
Q:Does your BMS have current balance? A:yes,We have the current passive balance function, the passive balance function module is
integrated on the BMS board, do not need external balance device.
Q:What brand of inverter can your BMS connect to?
A:This is the inverter brand we have actually tested,they are work well together,If the inverter brand not in the listed, please ask your inverter supplier for the protocol define. And sent it to us, we'll help
confirm that.
1.Goodwe
2.Growatt
3.Victron
4.Voltronic
5.LUXPOWET
6.Sofar
7.DEYE
8.Sermatec
9.RENAC
10.TBBPOWER
11.SOLIS
12.SMA
13.FoxESS
Q:How does your BMS look at battery data?
A:We can view the simple data of the battery string through the LCD screen connected with BMS, or view the detailed data of the
battery string from the inverter after communicating with the inverter, or connect the computer through RS485 to USB adapter, and
view the upper computer software we provide installed on the computer.
Q: What about the delivery time and shipping?
A: For USA,Canada,Austraila and European country , we provide tax included services, door to door, once you place an order ,then
you will receive your new battery pack at your home! We also have Oversea warehouse service, 3-7days arrive, no tax fees, please
contact with our sales !
Q:Which shipping method you usually take?
A: UPS, FEDEX , Post Mail and so on. We can also ship with your own shipping agent.
Q:How do I know whether you've shipped my order or not?
A: Tracking No. will be offered as soon as your order be shipped out. Before that, our sales will be there to check the packing status, photo you the done order and let you know the forwarder picked it up.