Q1: Are you a factory? A:Yes, we are factory. Welcome to visit our factory at any time. Our factory located in Xiamen and Dongguan.
Q2: Does the filter also filter the water from the cold water tap?
A: It depends on the model. The 3IN1system does not filter cold water. The 4-in-1 system filters cold water.
Q3: I live in a hard water area, what kind of water purifier do I need to use?
A: Usually, a TDS value of 500 or more means that the water is too hard.Suggest to use RO water system.
Q4: How often will the filter cartridge need replacing?
A: Your filter must be replaced every 6 months or 2000L to maintain your system’s warranty and ensure consistent performance.
Q5: Do you also make customized design?
A: Yes, We can do as your requirements.
Q6: Is it easy to change the filter cartridge?
A: Yes. It is quite a straightforward job that does not require the services of a plumber.