A1: Yes, Since this product is high-value product, we can accept sample.
Q2: Can I add my logo on product?
A2: Yes, OEM is supplied.
Q3: How can I get the after-service?
A3: We will give you technology information. If problems happen, our engineer will support you.
Q4:How do you ship the goods and how long does it take to arrive?
A4: We usually ship by DHL, UPS, FedEx or TNT. lt usually takes 3-5 days to arrive. Airline and seashipping also optional.
Q5:What is your terms of packing?
A5:Generally, we pack out goods in containers by iron frame. lf you have special require-ment we can follow.
Q6:How to confirm a spare part ?
A6: Usually, we confirm a spare part according to following details: (1) Applied forklift model and forklift brand. (2) Model number of a part. (3) Photos of a spare part.
Q7. How to do the order and payment?
A:Please check below details for your reference. (1) We send an order to you on Alibaba, then you transfer payment by Credit Card or T/T. (2) Please tell us your PayPal account, then we send you an invoice by PayPal. (3) After you confirm an order, we will send you an official invoice for your payment.