Q:Do you have CE certificate?A:Yes , we have CE certification, machine quality is guaranteed.
Q:What is your payment terms ?
A:30% down-payment after contract ,and 70% payment before shipment, Meanwhite it can be discussed according to your situation.
Q:what is your delivery time ?
A:The delivery depends on different machines with different configurations. Please contact us to confirm it is in stock or not.
Q:Can we pay by L/C or others ?
A:Yes ,you can make the payment by T/T , l/C etc.
Q:What is the warranty period ?
A:The warranty period is general 13 monthes after B/L date. During the warranty period, we will provide free replacement parts (EXW) which are easy damaged.
Q:Can you send the service engineer to our company ?
A:When the machine arrive the destination, we timely send service engineers to install machine according to buyer's schedule, the buyer shall bear all expenses.
Q:what to do if the product encounters quality issues?
A:Please contact our customer service personnel in a timely manner and provide relevant product photos and detailed descriptions. We will provide you with after-sales service as soon as possible.