Q:Are you manufactureror a trading company ? A:We are a factory .which established in Dongguan City Since two thousand ten year(2010).we mainly produce surfing/freediving/spearfishing/scuba diving wetsuit&neoprene equipments .We provide OEM service and accept Low moq .our factory has been the honor “professional China Factory”by chinese industry.
Q:Is it OK to print my logo on product?
A :yes. We can print logo on wetsuit. Please inform us your logo design (AI&PDF format)before our production and confirm the design firstly based on sample.
Q:Can I customize products ?
A:yes,please send your design or your idea .our designer will help you design .if you need to check our all design pls send us a message.thank you
Q:Could you tell me the shipping cost ,What is shipping time?
A:Yes.Do you wanna cheaper seaway or quicker airway shipment we can do these different ways for you choice. Quickest way 8-15days.Cheaper way 15-25days.
Q:Can I have a sample order for wetsuit?
A:Yes, we welcome sample order to test and check quality. You can choose different models to make a mixed order. Please send me your delivery address,, we will calculate the shipping cost for you.
Q. What about the lead time?
A:Sample needs SIX to TEN days, mass production time needs about FOUR weeks.
Q.Do you have any MOQ limit for wetsuit order?
A:We understand you may need a small quantity to test the market. We can help you with a lowMOQ for the product. Please tell me how you want to ship the products, I will calculate a lowest MOQ to decrease the shipping cost.
Q.What isyour Minimum Order Quantity and pricing?
A:The MOQ of each model is different, so it would be best to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link and I will reply as soon as possible.
Q. Do you offer guarantee for the products?
A:Yes,we provide life-long after sale service and one-year warranty under
normal use. With our professional experience,we can provide technical consulting services,repair and maintenance support.marketing assistance.Anything we can be of help.please let us know.
Q:Do you offer after-sales service?
A:We provide life-long after sale service and one year warranty.With our professional expertise,we can provide technical
consulting services.repair and maintenance support.marketing assistance.Anything we can be of help.please let us know.
Q:Can you provide your certificate?
A:we have CE/PHAS/ROHS/REACH certificates.If you need any other certificates,please let me know.
Q:long will it take to ship to my country?
A:For international shipping . it depends on the product quantity and delivery address.For a special estimate.please provide these details so that i can quota the most cost-effective option.
Q:How do you ship the goods and how long does it take ?
A: We usually ship by DHL,UPS,Fedex or TNT,It usually takes seven-fifteen days to arrive.Airline and sea shipping are also optional ,but it will take longer . If you have shipping agent in china,we can contact them to consolidate the products to save the shipping cost.