After-sales service: (Please contact our local distributor during the epidemic)
1. If you use our ink, we will always provide you with free maintenance services
2. Technical staff can speak fluent English and provide instant online support services
3. The factory will provide free technical training
4. We will send you spare parts and ink at a more favorable price
5. After confirming the agency cooperation, we can issue exclusive distribution rights for you, and we will be 100% loyal to our distributors
6. If you show our machines at the exhibition, we can arrange for technicians on-site service to support the booth and free training.
Machine maintenance instructions:
1. The ink cap, wiper blade and lift plate must be cleaned at all times.
2. Add some lubricating oil on the trolley track every half month or every month. 3. The grille needs to be wiped with a dry cleaning cloth every month.
4. When the machine is printing, it is necessary to add a moisturizing liquid to the ink tank cover to keep the ink cap moist, to prevent ink agglomeration and block the print head.
5. If the machine is not used for a long time, it is best to turn on the machine within two or three days. And print test paper or print some tasks to prevent the print head from clogging.
6. The machine needs to be kept clean all the time. If it can remain like a new machine, it is better.