FAQ* What is your warranty protocol?
We provide one-year warranty for fridge.
We provide 1% free spare parts ship together with the fridge for each order. It will convenience for you to replace some partsbroken. if the fridge have the problem in one year, you please send the picture to us confirm. If the fridge can be repaired by change the spare parts, we will provide the spare parts to you for free. If it’s not work, please check with your local repairman and inform us the repair cost, we will bear the reasonable repair cost.
* What is your payment term?
The payment term we accept are: T/T, LC, D/P,D/A,MoneyGram,Western Union.
T/T: It should be 30% TT in advance as deposit, then balance should be paid before shipment.
* What is your MOQ?
Our MOQ for regular price is a 20ft container. Also we accept smaller quantity order. But the price will be little higher because of the increased cost of material for small quantity.
* Can you support customize?
Our product can be customized as our customer's request.
* What is your production lead time?
Normally, production time is 35days after receipt of pre-pay.
* What certificate do you have?
We have many certificate for 70+ countries. We have CE, ETL, CETL, ROHS, PSE, SAA certificate.