Q2: How long is the warranty on the product? A2: We provide 5-year warranty service for free, and we can also provide 10-year warranty service if you need it.
Q3: How do you ensure product quality? A3: All of our products undergo rigorous testing before leaving the factory, and the defective rate is less than 0.2%
Q4: Can I buy one sample for testing? A4: Sure, Support sample testing
Q5: How to solve technical problems? A5: We have professional engineers to provide you with free after-sales service consultation 24 hours a day, so that your problems can be easily solved.
Q6: How long is the product delivery time? A6: Sample:2-3 working days
Order:within 3-15 working days depending on the order quantities
OEM order:7-25 working days after confirming the sample
Q7: Why choose us? A7: Reliable-- The full series of products have been approved with CE, UN, RoHS, MSDS, etc. Advantage-- Custom service: BMS function increasing, High Voltage/High Current adjusting, Inverter-Battery Commissioning, Warehouse and local service team in Europe. Professional-- 8years of experience in Lithium Batteries, comprising the design, manufacturing, testing and application.