1.Q. Where is your company located?What's your nearest port?
A : Our factory is located in Tian Jin City, China. Our nearest port is Tianjin port.
2.Q. Can I get a sample before bulk order?
we can make sample for you according to your request and send to you by express , after you receiving it and satisfied with our bike, we will start mass production , in this way , it won't delay the mass production time and you will also save the sample fee.
3.Q. What is the warranty?
A . The warranty for quick-wear parts is half a year , for non-wearable parts is one year.
4. Q . Are you manufacturer or trade company?
A . Easy-try Cycles is a manufacturer and trade company in China which offers customize services. We have CE certificate as well as ISO9001,ISO14001,ISO18001 international quality management system certification . We are also China New Hi-tech Enterprise.
5. Q . Can we customize our own logo?
A . Sure we can offer customized service for free if the order quantity is more than 300 pieces.
6. Q . What is the payment terms?
A . Usually, we request 30% by T/T in advance , balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We also accept payment to be transferred through Alibaba Trade Assurance.