What payment methods do you accept?Bank transfer, Alibaba order
Do you offer international shipping?
Generally, transportation is carried out through the Alibaba platform, and we can also provide transportation services. Please consult us
What is your return/exchange policy?
Customized products do not accept returns and exchanges, RTS products support returns and exchanges. Please consult customer service
How long does it take to process and ship orders?
The usual delivery time for 1000 units is 7 days, and the more the quantity, the longer the production time. Please consult customer service for bulk purchases
Can I track my order?
You can query the tracking number through order details
How do I cancel or modify an order?
You can contact customer service to modify the order
What is your privacy and security policy?
We will protect customer privacy
Can I get a refund if the product is damaged during shipping?
Yes, the product damage may be caused by the transportation company or the packaging. Please send pictures to customer service for processing
How can I contact customer service support for assistance?
Please contact through the Alibaba chat