Luxury Metal Writing Pen with Premium Black Gel Ink Retractable for Office School Home Supplies metal pen

 

 

 

Q1: Can the sample cost be refunded or deducted from the payment for goods?

A1: Yes, it can be refunded in the order when the qty reach 500pcs.



Q2:Can the mould charge be refunded or deducted from the payment for goods?

A2: Yes, it can be refunded when the order qty reach 1000pcs.



Q3: What is your sample time?

A3: Usually about 5 ~ 7 working days.



Q4: What is your mass production lead time?

A4:Usually about 15 ~ 20 working days.For a precise time, to case by case.



Q5:What is your MOQ[=Minimum Order Quantity]?

A5: Generally speaking, 100pcs per style per color



Q6: Can you do a custom logo on the products?

A6:Yes,the custom logo can be done on the products by:embossing,foil-stamping,silk-screening,laser engraving, or embroidering.



Q7: Can we order the color we want?

A7:If the order quantity meets the MOQ of dying the material, it can be customized as per Pantone No..



Q8: What is your working time?

A8:Monday to Friday 08:30~ 18:00(Beijing Time).If any emergency,we are reachable at any time by mobile.



Q9:To whom should we send our complaint about your product or service?

A9: Please kindly write down your complaint with all details and send to us. Our Customer service representative will reply to you in 24 hours.