Q1 - What is your sample payment ? A: 1. Existing samples for quality checking first, it’s free.
2.OEM sample is accepted, we can offer free design service, the sample charge depends on your custom request,
commonly, you only need to pay the set-up fee and shipping cost.
3.ODM sample is accepted, we can sign NDS with you to protect your mould and design well, the sample charge also
depends on your custom request.
Q2 - How long is the sample lead time?
A: 1. Existing samples can be shipped out within 3days;
2. OEM / ODM samples need 7-20days, depends on the custom request.
Q3 - How can I get the samples?
A: We usually send samples by DHL, FedEx, UPS or other express, it will takes 3-8days to arrive on your hand.
Q4 - What is the minimum order quantity? Can I place a trial order firstly?
A: The MOQ is 500pcs, yes, we support to make trial order, we also accept some sample order to help you check market, please don't hesitate to tell us your propose order quantity. Meanwhile, we have some ‘Ready to ship’ baseball cap, if you need, we also accept on-line small order.
Q5 - What about the warranty?
A: Our company strictly carries on each link according to "QMS ", each working Procedure undergoes strict check and examination before shipment.In addition,we pack them very well , and make 100% inspection before shipping, But to avoid any subsequent trouble regarding quality issure. We suggest that you check the samples once you receive them,and let us know the details if there is any damage.