Volttalent LED garden light landscaping Fitting fixture luminaire housing lamp head park case highway fence parking lot barn

Q1. Can I request a sample order for LED lights?

A: Absolutely, we encourage sample orders to help you test and evaluate our product quality. You can choose a variety of samples.

Q2. What is the typical lead time?

A: For samples, the lead time is typically 3-5 days. For bulk orders, production usually takes 1-2 weeks.

Q3. Do you have a minimum order quantity (MOQ) for LED lights?

A: We offer a low MOQ, with sample orders starting from just one piece for quality verification.

Q4. What shipping methods do you use, and how long does delivery take?

A: We typically ship via DHL, UPS, FedEx, or TNT, with delivery times ranging from 3-5 days. We also offer air and sea shipping options.

Q5. How do I place an order for LED lights?

A: Start by letting us know your specific needs or intended application. We will provide a quote based on your requirements or our recommendations. Once you approve the samples and confirm the order with a deposit, we proceed with production.

Q6. Can I have my logo printed on the LED light products?

A: Yes, you can. Please inform us of your logo requirements before production begins, and we’ll finalize the design based on the sample.

Q7. Do you provide a warranty for your products?

A: Yes, we offer a warranty of 3 to 5 years for our products.

Q8. How do you handle defective products?

A: Our products undergo strict quality control, resulting in a defect rate of less than 0.2%. During the warranty period, we will provide replacement lights with your next order for small quantities. For larger defective batches, we will either repair and return them to you or work together on a suitable solution, which may include a recall, depending on the situation.