Q1:What is your factory mainly products?
A: Our main product include microfiber cleaning cloth, kitchen towels and dish drying mat ,of course also produce hand towel, tea
towel, face towel ,sport towel and bathrobe etc, to meet customer needs.
Q2: How to control the products’ quality?
A: We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the
principle we always maintain is "to provide customers with better quality, better price and better service".
Q3: Can you provide OEM or ODM service ?
A: Yes. we can accept OEM service. Also we have our own designer team.
Q4: What information should I let you know if I want to get a quotation?
A: 1. Size of the products
2. Material and stuff(if have)
3. Package
4. Quantities
5. Please send us some pictures and designs for checking if possible, therefore we can do best as your request. Otherwise, we will
recommend relevant products with details for your reference.
Q5: What is the lead time for sample?
A: Current sample needs 1-3 days, customized sample needs 7- 15 workdays according to your specific requirement.
Q6: Shipping Method and Shipping Time?
A: 1. Express courier like DHL, TNT, FedEx, UPS, EMS etc, shipping time is about 3-7 working days depends on country and area.
2. By air port to port: about 7-12days depends on port.
3. By sea port to port: about 20-35days
4. Agent appointed by clients.
Q7: How to control the products' quality?
We have always placed great emphasis on quality control to ensure that excellent quality level is maintained. Moreover, the
principle we always maintain is "to provide customers with better quality, better price and better service".
Q8: Can you provide OEM service?
Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution,etc will depend on your requests; and
your logo will be customized on our products.
Q9: What information should I let you know if I want to get a quotation?
1.Size of the products
2.Logo or design
3.package
4.Quantities
5.Please send us some pictures and designs for checking if possible so we can do best as your request.
Otherwise, we will recommend relevant products with details for your reference.
Q10: How many days will sample be finished and how we control the sample charge?
Samples will be sent within 7workdays after we are in receipt of the payment or your Express Account.