Question 1. How do you ensure quality?A1: We will conduct quality inspection in every process, 5-10 times QC quality inspection for each process step, the defective rate is less than 1%, we will take responsibility for the defects caused by our side We are responsible for any quality problems.
Question 2. How long will the plating color be stored?
A2: Water plating color usually keeps for 6 months, vacuum plating color usually keeps for 1 to 2 years. Depends on what the customer is wearing
Question 3. Do you provide after-sales warranty service?
A3: Yes, regarding quality issues such as fading, crystal falling off, etc., we provide half to 1 year after-sales warranty
service, but you need to pay the shipping cost
Question 4. How many workers are there in the factory? What is the monthly capacity?
A4: We have more than 200 workers and our production capacity is 100000 pieces per month
Question 5. Can the jewelry design and logo be customized?
A5: Yes, we can customize the design you send, or you can choose from our selection, we provide free design
Question 6. What is the minimum quantity for each order?
A6: Usually the minimum order quantity is 100 pieces, but we also accept sample customization service with a minimum order quantity of 1 piece. If you can accept the higher price.
Question 7. How long is the production time?
A7: Usually 10-35 days, depending on order quantity and complexity of production
Question 8. What is the packaging of your jewelry?
A8: Usually we use OPP bags, bubble bags and cartons to pack the goods, if you have special requirements, no problem.