Q1:Are you a manufacturer? A: Yes, we are a professional solar water tank manufacturer since 1999, with experienced and improved R&D, production, sales and service, We have three heat pump manufacturers cooperation that with laboratory. Make sure the quality of each heat pump product.
Q2: What city is your factory located in China? Sunrain factory is located in Haining, Zhejiang Q3: What are your main products? A: Our products include air source heat pump water heaters, swimming pool heat pumps, high temperature heat pumps, DC inverter heat pumps, EVI heat pumps for cold area and so on.
Q4: How to place an order? A: Please send us an inquiry or contact us with online service; after receiving your inquiry, we will reply to you with our catalogue, quotation and other information you need.
Q5: Do you provide OEM/ODM customized manufacturing service? A: Yes, we warmly welcome your heat pump OEM/ODM opportunities. We can produce Europe standard heat pumps under your brand and according to your special needs.
Q6: Can I apply to become your heat pump distributor/reseller? A: Yes, we are currently looking for more heat pump distributors/resellers across the globe, who can distribute our heat pump products in their local countries
Q7:How many production line and lab do you have ? A:Seven production lines and four National laboratory.
Q8: How long is your warranty? A:Two years warranty and long term technical support.
Q9:What kind of payment term do you offer? A:LCL order is 100%TT payment, container order is 30%TT deposit, 70%TT before loading. L/C and OA, etc.
Q10: What is your delivery time? A: Usually it is 30 working days after receiving your payment.