Q1. Can I have a sample order for water filter product? A: Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A:Sample need 1-3 days,mass production time need 3-5 weeks based on the rder quantity.
Q3. Do you have any MOQ limit?
A: Low MOQ, 1PC for sample checking is available.
Q4.How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FEDEX OR TNT. It usually takes 3-5 days to arrive.Airline and sea shipping also optional.
Q5. How to proceed an order?
A: Firstly let us know your requirements.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places paymen for formal order.
Fourthly we arrange the production.
Fifthly help to arrange the shippment.
Q6. Is it OK to print my logo on product and package?
A: Yes,please inform us formally before our production and confirm the design firstly based on our sample.
Q7: How to deal with the faulty?
A: Firstly,our products are produced in strict qualty cntrol system and the defective rate will be less than 0.2%. Secondly,for defective batch products,we will discuss the solution to gether.