Please help to fine tune the below FAQ into more professional style “FAQ
Q1: Are you a factory or trading company?
A1: We operate as a trading company, building on strong partnerships with established Chinese factories.
Q2: What are your hot items?
A2: Our hot product range encompasses bladeless tower fans, vacuum cleaners, portable massagers for various body parts, audio products, trendy aroma diffusers, and pet appliances.
Q3: How about the Shipping Method?
A3: We offer a range of shipping options, including DHL, UPS, TNT, FedEx, as well as air and sea shipments.
Q4: How about the delivery date?
A4: Generally, our delivery times range from 1 to 2 weeks for standard order quantities. For larger orders, we recommend contacting us for more precise delivery estimates.
Q5: How about the label and the logo?
A5: Yes, we can support custom labels and logos.
Q6: Do you have your own brands for direct selling and marketing in our countries?
A6: Yes, we have two proprietary brands - Power Living and Kusa. We are actively seeking distributors for Power Living and Kusa across Asia, including Singapore, Malaysia, Thailand, Philippines, Vietnam, and Indonesia. These brands offer ready-to-ship products, along with ready marketing materials and videos to expedite your product offerings and market entry.
Q7: How about the MOQ ?
A7: Our MOQ is set at 10 pieces per SKU
Q8: What is your warranty coverage for your own brands?
A8: All products under our proprietary brands are covered by a 1-year warranty, which includes free parts and labor, excluding damage caused by misuse.
Q9: Can arrange sample for evaluation?
A9: Certainly, we are more than willing to provide product samples for quality evaluation. Please note that a sample charge will apply.
Q10: Do you accept OEM or ODM orders?
A10: Yes, we do accept OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) orders. Please contact us for further details and to discuss your specific requirements.