Q. What kind of material and printing are optional for video brochure?A. The standard is 400gsm artpaper with 4C printing. Other materials and printing process are acceptable at your request.
Printing process: Embossing, Engraving, UV, hot stamping, spot color printing, double-sided printing, etc.
Q. What is the dimension of video greeting card?
A. The most common sizes for video brochure are A5 (150 * 210 * 10 mm), A4 (210 * 297 * 10 mm) .Other customized sizes also available.
Q. What format (file extension) is required for final art/design?
A. The format of design should be AI, PDF, PSD or CDR.
Q. What kind of switch is optional?
A. Standard switch for video brochure is magnet switch. Other options are light sensor, motion sensor, mechanism switch, push button, etc.
Q. Can we lock or hide the video file so others can not change or delete the video?
A. Yes, we can set password or hide the video file at your request.
Q. How long is the Warranty?
A. we provide 1 year warranty for all video card we sell . If confirmed to be our quality problem ,we will bear return shipping cost for you.
Q. Can you provide samples?
A. Yes , we can provide samples for you and customized your design as well, some sample charge can be refunded after confirm an order if the order quantity above request.
Q. What is your MOQ, do you accept orders of small quantity?
A. Our MOO for batch is 20 pcs, for sample is 1 pcs. Small quantity orders are also acceptable according to the detail requests.
Q. How long of the video can be updated ? what video format it support ? how to upload ?
A. It depend on the video capacity, usually our memory capacity is 128MB to 16GB (software take about 40MB). Support AVI ,Mp4 and so on video formats. Connect video card to computer by USB cable , then you can upload files.
Q. How to ship?
A. We have forwarder in China, can shipping to any Countries , if shipping by air , we can provide MSDS report . we have
professional tracking service until your goods arrive at the destination.