2) What certificates do you have?
All our products are of good quality and have CE,ROHS, FCC, MSDS certification and factory passes ISO13485:2016, ISO9001:2015 quality control system.
3) Can you put my brand name(logo) on the UV resin 3D printer (OEM service)?
Sure. In order to explore the market better and provide more convenient services to global customers, we sincerely invite overseas agent to create bright future together.
4) What about the lead time for mass productions?
Honestly, it depends on the order quantity and the season. Please contact your salesman to learn more information.
5)Do you offer a guarantee for the products?
Yes, basically we offer one year warranty for our products.
6) What payment methods do you accept?
We will accept T/T, Western Union, PayPal, L/C, D/A, Alibaba Pay, Alipay, and etc..
7) How will you deliver goods?
We always ship industrial 3D printing machines by DHL/ FedEx/ UPS, by Air, or by Sea. The transportation for an order will take around 2-5 days. In the mean time, we cooperate with international couriers enabling customers and end users to get the cargo on time.
8) Is it possible for you to do a drop-shipping order for a NOVA3D printer or NOVA 3D resin tank?
Yes, we support drop-shipping service. You can tell us the receiver's address, contact details and other necessary information. Cargo will be sent out and received as your plan.
9) If I have customers as freshmen who are interested in 3D printing technology, can they use these
NOVA3D printers safely and effectively?
Each model we have User Manual & Datasheet. Also we will send Demo/ guiding videos along with orders. The adapter will be delivered rightly according to your country. Our professional technical engineers are always behind you for supporting. Actually, all printing machines are automatic and easy to operate.