Q1: I Wonder if you accept small orders with my logo?
We accept small OEM orders. Feel free to send your inquiry and providing your artwork. We will do the rest. Furthermore, we can offer OEM samples for your evaluation.
Q2: How about your terms of sample?
After price confirmation, you can require for samples to evaluate. We can provide standard samples free of charge depends on specifications and quantity. However , express fee shall bear by customers.
Q3, Will I have to provide my own artwork ? Can you design it for me?
It is best if you can supply your artwork as PDF or AI format file. However if you don't have it, we have designers who can help you to design it according to your requirements.
Q4: Do we have to pay the print plate cost again when we reorder next time ?
No, the print plate cost just need to pay once only if the size, the artwork doesn't change.
Q5: What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We accept inspector Bureau Veritas or China Certification & Inspection Group, others as well, before you pay the balance.
Q6. What services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;
Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF;
Accepted Payment Type: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Language Spoken: English, Chinese
Q7: What is your terms of delivery?
EXW, FOB, CFR, CIF, DAP, DDP etc. small quantity by International courier, big quantity by land or by sea transportation.
Q8. How about your leading time?
Generally, it will take 7 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q9: How can you guarantee quality?
Always a pre-production sample before mass production;
Always constantly check the quality in production;
Always final Inspection before shipment;
Q10: why should I build business relationship with you instead of other competitors?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business with them, no matter quantity is big or small
Our company advantage:
1. 20,000 SQM ISO9001 and ISO 14001 standard plant
2. Years of Production Experience, Exporting to over 50 countries
3. One stop OEM / ODM Service, free design, free sample
4. Accept sample order and small order
5. 7 D x 24 H Online Service
Q11, What information should I let you know if I want to get a quotation?
In order to give you a best offer, kindly please let us know below details:
1. Material & Thickness
2. Structure & Design
3. Size & Measurement
4. Quantity & Packaging
5. Shipping method & other requirements
Q12. I don't know material and other things. Can you just produce according to my samples?
Yes, we can produce exactly by your samples.
In a word, we devote ourself to establish and maintain a thorough knowledge and understanding of client's objective and help them maximize the benefits.